Frequently Asked Questions
Buying & Ordering
How do I place an order? +
Simply add items to your order builder and click "Order via WhatsApp" or "Email". Our team will confirm your order and provide payment instructions instantly.
Is there a minimum order? +
No, we do not have a minimum order value, though bulk bundles offer significant savings.
Do you ship to Northern Ireland? +
Yes, we ship across the entire UK, including Northern Ireland, the Scottish Highlands, and the Channel Islands via Royal Mail Special Delivery.
Pricing
Do you offer bulk discounts? +
Yes, we offer tiered pricing for x3, x5, and x10 bundles. For larger institutional orders, please contact us via email.
Products
What is the difference between a pen and a vial? +
Pens come pre-filled with multiple doses and are designed for precise titration. Vials contain lyophilized powder that requires reconstitution.
What is the difference between Tirzepatide and Retatrutide? +
Tirzepatide is a dual GLP-1 and GIP receptor agonist. Retatrutide is a newer "triple agonist" targeting GLP-1, GIP, and Glucagon receptors, currently showing high efficacy in research settings.
Quality
How do I verify the purity? +
You can request a COA (Certificate of Analysis) for your specific batch number by contacting our support team. We test every batch for 99%+ purity.
How should I store my peptides? +
Lyophilized (powder) peptides should be stored in a cool, dark place or a freezer for long-term stability. Once reconstituted, they MUST be kept refrigerated at 2-8°C.
Delivery
Is the packaging discreet? +
Yes. All orders are shipped in plain, unbranded padded envelopes with no mention of the contents or our business name on the outside.
Can I travel with research peptides? +
While research peptides are legal to possess in the UK, travelling internationally with them is not recommended as laws vary significantly by country.
Usage & Reconstitution
What is reconstitution and what water should I use? +
Reconstitution is the process of adding liquid to lyophilized powder. You should only use bacteriostatic water (BAC water) as it contains a preservative that prevents bacterial growth.
How long do peptides last once reconstituted? +
Once reconstituted with BAC water and refrigerated, most peptides remain stable for 21-30 days. Effectiveness may gradually decrease after this period.
How do I calculate the research dosage? +
Dosage calculation depends on the amount of peptide in the vial and the volume of water used for reconstitution. We recommend using a "peptide calculator" tool for precision.